Careers & Job Openings

Operations Manager – Houston Children’s Chorus

Job Description

The Operations Manager of the Houston Children’s Chorus will work under the supervision of the Founder/Artistic Director to ensure efficient program management, office management/day-to- day operations and volunteer management in realizing the mission of the Houston Children’s Chorus. This is a full-time exempt position and will require some evenings and weekends.

Mission

The Houston Children’s Chorus exists to musically enrich the lives of the children, families and community we serve. The mission of the Chorus is to teach children to achieve multi-cultural understanding through choral singing and performance. The Chorus provides the Houston community with a major children’s choral group, while celebrating the diversity of Houston’s population. Chorus membership encourages personal growth, teamwork, discipline, confidence and self-control.

Compensation will be dependent upon experience. This is a full-time, exempt position.

Houston Children’s Chorus is an Equal Opportunity Employer. Houston Children’s Chorus does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

General Responsibilities

The Chorus is seeking a full-time, exempt professional to serve as an Operations Manager. This individual will report directly to the Founder/Artistic Director on the day-to-day operations of the organization including, but not limited to, office management, ticket sales, chorus management and parent relations, volunteer management, choral recruitment and onboarding. This individual needs to be a team player who is a self-starter with a sharp eye for detail and proven organizational skills.

  1. Chorus Management
    • Administer Chorus member contracts and maintain all other pertinent membership records.
    • Oversee distribution of new member enrollment documents, parent handbooks and audition materials (evaluate strategy and update as necessary).
    • Orient new Chorus members and their parents by onboarding them to rules, procedures and upcoming performances.
    • Maintain communications with Chorus members and their parents/guardians through regular and clear communication (phone calls, e-mails, etc.).
    • Assist Artistic Director with scheduling rehearsals, performances and auditions.
    • Enforce Chorus rules and regulations (update rules and regulations as needed)
    • Oversee front of house for all major concerts; coordinate concert sales.
    • Ensure that all rehearsals and performances are staffed with the appropriate number of volunteers, such as rehearsal assistants, security personnel and check- in volunteers, etc.
    • Manage timeline for brochures, concert programs and audition materials.
    • Maintain appropriate membership rolls of current Chorus members, their contact information and status.
    • Maintain Chorus website and updates.
    • Other duties as requested by the Founder/Artistic Director.
  2. Organization Operations: Oversees and implements appropriate resources to ensure that the operations of the organization are utilized according to mission and objectives.
    • Responsible for the hiring and retention of competent, qualified staff, as needed and with Board approval.
    • Responsible for effective administration of Chorus operations.
    • Coordinate, assist and supervise office volunteers.
    • Responsible for signing selected notes, agreements and other instruments made and entered into on behalf of the organization.
    • Recruit, train and manage volunteers on an as-needed basis for concert and daily operations.
    • Order and maintain office equipment and supplies.
    • Maintain chorus data (mailing lists, email lists, chorus enrollment data, etc.).
    • Serve as administrative “point person” for the organization.
    • Receive and secure money and credits of amounts owing to or collected by the Chorus.
    • Work with book keeper to maintain adequate financial records and reporting mechanisms.
  3. Financial Performance and Viability: Develops resources sufficient to ensure the financial health of the organization.
    • Responsible for assisting the Founder/Artistic Director with fundraising and developing other revenues necessary to support the Chorus mission (i.e. Chorus recruitment, ticket sales, grant writing, corporate development and individual donors).
    • Responsible for assisting with the preparation of a fund development strategy delivered to the Board of Directors and the Artistic Director annually.
    • Responsible for fiscal management that generally anticipates operating within the approved budget, ensures maximum resource utilization and maintenance of the organization in a positive financial position.
    • Contract negotiation in conjunction with the Artistic Director, when applicable.

The ideal candidate will:

  • Be a charismatic communicator with the ability to establish long-lasting, productive relationships with the Board, staff, parents, students and community of partners, including patrons and funders.
  • Possess demonstrated ability to oversee and collaborate with staff and volunteers.
  • Be able to show tangible previous successes in establishing relationships with individuals and organizations of influence including funders, partner agencies and volunteers.
  • Possess superior organizational abilities, including planning, delegating, program development and task facilitation.
  • Demonstrate strong written and oral communication skills.
  • Possess a strong work ethic with a high degree of energy.
  • Demonstrate a passion for choral arts and the experience of working with children and their parents.

Qualification Requirements:

  • A bachelor’s degree in a relevant field
  • Two years’ experience working in a nonprofit or arts organization or a suitable combination of education and experience to suit the needs of the organization.